We carefully pack and prepare your order within 24 business hours after payment confirmation.

During holidays or high-volume periods, this may take a little longer — thank you for your patience!

Your package typically arrives within 7–20 business days after shipment, depending on your location.

(Processing time not included.)

Shipping costs are automatically calculated at checkout based on destination and weight.

Occasionally, delays may happen due to customs, weather, or other factors beyond our control.

We’ll do our best to keep you informed and appreciate your understanding.

Please double-check your address and contact information before completing your order — we wouldn’t want your package to get lost!

If your package is lost or arrives damaged, please contact us at [email protected] within 7 days of delivery (or expected delivery).

We will investigate with the carrier and offer a replacement or refund when applicable.